Every time I have called support I have been treated respectfully, and have had my issues resolved to my satisfaction. I think this program is the best and will never use anything other than SecureIT. You guys are so much better than Norton or McAfee or anything else. Thank you for the superior protection and the 5 star customer service!
Tracy from Iowa
I just wanted to let you know how pleased I am with the service I received from SecureIT. My computer was infected with many different problems and Andy did a terrific job of cleaning everything up. He took the time needed to fix the problems thoroughly. He was very polite and patient with me. Thanks for the great service. I'm pleased that I chose SecureIT Services.
Bobbi from Wisconsin
Jennifer, I want to thank you for your prompt and very pleasant service yesterday. I appreciate your follow up to be sure the problem was taken care of, also. Thank you also for the follow up note. Customer service calls can be nightmares nowadays (long menus, difficult to understand techs, long hold times, frequent transfer of calls etc. etc.). This call was different! Your calm and pleasant voice was very reassuring as I tend to freak with computer problems.
Thanks again for your help,
Marcia from Illinois
Just a quick note to let you know that Jeff help me install SecureIT on my computer and clean up some of the unneeded software. Jeff was very, very knowledgeable and professional with all the help he gave me. Please give him a "that a boy" for me. I really appreciate working with professionals.
Jim from Nebraska
Hi... I just made my first call to your company to have a pop-up blocker removed. Jeff was more than helpful, very professional, and solved my dilemma. This call was a delight. Great service. I'm still in my 30 day trial and thanks to this call, I'll be signing up for your service rather than going back to Norton.
Sonya from Iowa