Ntec Employee Information
Announcements:
Recent Activity:
Current Promotions
There are no promotions at this time.
Upcoming Events
Projects in Progress
Policies & Procedures
Capital Credit Payback Policy
Credit Check Policy
Customer Email Policy
Non Pay Disconnect Policy
Extra Circuit & Outbuilding Policy
Fiber Build Out-Prewire Policy
Fiber Build Out – New Construction
File Retention – HR
FTTH Disconnect
Illegal Internet Content
Intercompany Customer Procedure
Internet Only Installation Policy
IPTV in RF Service Area Charges
NSF Payment Policy
Ntec Fees & Trip Charges
Ntec Hourly Rate
Whistleblower Protection Policy
CSRs
Call Screening – Blocking Calls
CPNI Policy
Customer Wants to Pay Us Electronically
Oral Inbound CPNI notice – form
Promotions – complaint not eligible
Troubleshoot Slow Internet Speed